ERP MCQs (Enterprise Resource Planning)
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1 ERP implementation process has _______ phases.
one
two
five
eleven
2 The objective of package evaluation is to find a package that covers ________ requirements.
minimum
each and every
50%
99%
3 In ___________ phase roles are identified and responsibilities assigned.
project planning.
gap analysis.
reengineering.
configuration.
4 In which phase the actual users of the system will be given training on how to use the system?
Gap analysis.
Reengineering.
Implementation team training.
End user training.
5 _______ is the last phase in ERP implementation life cycle.
Testing.
End user training.
Post implementation.
Going live.
6 In the initial stages ERP packages were targeted at ________ industry.
manufacturing.
non-manufacturing.
both manufacturing and nonmanufacturing.
service oriented industry.
7 Most ERP packages are stronger in _____ areas.
all
less
certain
general
8 Project planning phase is ________________________ in ERP implementation.
first phase
third phase
fifth phase
seventh phase
9 _________ are the people who have developed the ERP packages.
Consultants.
End users.
Administrative team.
Vendors.
10 _______________ is the people who will be using the ERP system once it is in place.
Management.
End-user.
Consultant.
Vendor.
11 The company's objective is to make the package work successfully as documented in the
_______ manual.
vendor's.
consultant's.
management's.
technical support team's.
12 Most companies use ______ to help with the implementation process.
consultants.
vendors.
employees.
13 For ERP implementation, the representatives should select from ______.
one department.
each department.
in house team.
14 even the best ERP package, customized to a company’s needs meets only ________ of the
company’s functional requirements.
10%
50%
80%
99%
15 The consequences of choosing a wrong ERP package are ___________
Acceptable
considerable
catastrophic
negligible
16 Final selection of ERP package is done by
CIO
Consultant
CEO
Evaluation committee
17 Vendor can be selected based on
brochures provided by vendors
hi-fi presentations given by vendors
Previous success stories shared by vendors
Asking questions that addresses all your concerns
18 ERP vendors usually design their systems around standard business processes, based upon
____________________
Business standards
Global standards
Best business practices.
Best profitable standards
19 The stakeholders within the enterprise must
Be involved in the project initiation phase where the decision making process is agreed and
attend Vendor demonstrations
Not assist in the gathering of requirements
Not be involved in vendor demonstration
Involve only in vendor demonstration
20 Risk involved in ERP implementation increases with
high resources
high complexity
low speed
small scope
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21 Time schedules, deadlines, etc., for the project are prepared in
Gap analysis phase
Pre-evaluation screening phase
project planning phase
Package evaluation phase
22 Operation and maintainance is part of _______ phase
Gap analysis
End user
Training Project
Planning Post implementation
23 Which committee formulates the long term goals, objectives and strategies regarding the
ERP implementation.
Executive committee.
Project management committee.
Implementation team.
End-users.
24 In pre-selection phase, _______ packages will be selected.
10
5
15
more than 15
25 What is the strategy of package evaluation?
Trail and error.
Accept with error.
Do it right the first time.
Take it as a trial.
26 The company should do a _________ to limit the number of packages to be considered.
pre-evaluation screening.
post implementation.
project planning.
gap analysis.
27 An ERP implementation involves ______________________ changes.
people
technological
cultural
both technological and cultural
28 Vendors have to be upgrading their products by using ________.
latest advancement in technology.
new software.
new modules.
new concepts.
29 ______ process decides the success or failure of the ERP implementation project.
Handling the vendors.
Role of technology.
Selection process.
Implementation.
30 Select the correct statement from follopwing for erp
ERP is first a process; second, an attitude ; and only third, a set of tools.
ERP is first an attitude; second, a process; and only third, a set of tools.
ERP is first a set of tools; second, a process; and only third, an attitude.
ERP is first an attitude; second, a set of tools; and only third, a process.
31 Package selection can be wrongly influenced by _________
Various departments representatives
Evaluation Committee
Consultants Vendor's hi-fi presentation
32 Pre-evaluation screening is primarily used to
evaluate packages
eliminate packages
add packages
decide implementation strategy
33 Non-function requirements expected from ERP packages is _______
Usability
Performance
Scalability
All of the mentioned
34 The most important step of ERP implementation is _________ phase.
installing
training
gap analysis
testing
35 In which phase, data conversion is done?
Going live.
Testing.
Training.
Configuration.
36 The _________________ are constantly striving to lower configuration costs.
vendors.
consultants.
management.
employees.
Key-Terms
ABC - Activity Based Costing
ASP- Application service Provider
B2B- Business To Business
B2C- Business to Consumer
BPR- Business Process Reengineering
CRM- Customer Relationship Management
CRP- Capacity Requirement Planning
DBMS- Database Management System
DGMS- Dialog generation and management system
EDI - Electronic Data Exchange
EOQ- Economic Order Quantity
ERP- Enterprise Resource Planning
EWIS- Enterprise wide information system
FI - Financial Accounting
HCM- Human capital Management
HR - Human Resources
HRM- Human Resource Management
IS - Information System
M/S - Marketing and sales
MBMS- Model based management system
MM - Material Management
MPS - Master Production Schedule
MRP- Material Requirement Planning
OLAP-
PLM- Product Life cycle Management
QAS- Quality Assurance system
QM- Quality Management
SCM- Supply chain Management
SME‟s- Small and medium enterprise
VAN- Value Added Network
XML- Extensible Markup Language
SECTION 1
1. Which of the following describes an ERP system?
A) ERP systems provide a foundation for collaboration between departments
B) ERP systems enable people in different business areas to communicate
C) ERP systems have been widely adopted in large organisations to store critical knowledge used to make the decisions that drive the organisation's performance
D) All of the above
Answer: D
Response: All of the above describe ERP systems.
2. What is at the heart of any ERP system?
A) Information
B) Employees
C) Customers
D) Database
Answer: D
Response: At the heart of an ERP system is a central database.
3. What must a system do to qualify as a true ERP solution?
A) Be flexible
B) Be modular and closed
C) Extend within the company
D) All of the above
Answer: A Level: Medium
Response: To qualify as a true ERP solution the system must be flexible, modular and open, and extend beyond the company.
4. Which of the following is a reason for ERPs explosive growth?
A) ERP is a logical solution to the mess of incompatible applications
B) ERP addresses the need for global information sharing and reporting
C) ERP is used to avoid the pain and expense of fixing legacy systems
D) All of the above
Answer: D
Response: All of the above are reasons for ERPs explosive growth.
5. Which of the following occurs when everyone involved in sourcing, producing, and delivering the company's product works with the same information?
A) Eliminates redundancies
B) Cuts down wasted time
C) Removes misinformation
D) All of the above
Answer: D
Response: All of the above occur due to the use of an ERP system.
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6. What are several different types of software, which sit in the middle of and provide connectivity between two or more software applications?
A) Middleware
B) Enterprise application integration middleware
C) Automated business process
D) e-business infrastructure
Answer: A
Response: This is the definition of middleware.
7. What represents a new approach to middleware by packaging together commonly used functionality, such as providing prebuilt links to popular enterprise applications, which reduces the time necessary to develop solutions that integrate applications from multiple vendors?
A) Middleware
B) Enterprise application integration middleware
C) Automated business process
D) e-business infrastructure
Answer: B
Response: This is the definition of enterprise application integration middleware.
8. Who are the primary users of SCM systems?
A) Sales, marketing, customer service
B) Accounting, finance, logistics, and production
C) Customers, resellers, partners, suppliers, and distributors
D) All of the above
Answer: C
Response: The primary users of SCM systems are customers, resellers, partners, suppliers, and distributors.
9. What are the primary business benefits of an ERP system?
A) Sales forecasts, sales strategies, and marketing campaigns
B) Market demand, resource and capacity constraints, and real-time scheduling
C) Forecasting, planning, purchasing, material management, warehousing, inventory, and distribution
D) All of the above
Answer: C
Response: The primary business benefits of an ERP system include forecasting, planning, purchasing, material management, warehousing, inventory, and distribution.
10. Who are the primary users of ERP systems?
A) Sales, marketing, customer service
B) Accounting, finance, logistics, and production
C) Customers, resellers, partners, suppliers, and distributors
D) All of the above
Answer: B
Response: The primary users of ERP systems are accounting, finance, logistics, and production.
Part A – 1 Mark | |
1. _________ handling and sharing has become a vital process for efficient and effective working of any organisation.
a. Material
b. Resource
c. Information(*)
d. Database
2. ________ became the fundamental concept of production management and control.
a. BOM
b. MRP(*)
c. ERP
d. MRP II
3. In the _________, ERP packages were targeted at the manufacturing industry.
a. 1970’s
b. 1990's(*)
c. 1980’s
d. 1960’s
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4. The _________ should plan well and execute perfectly the implementation of ERP.
a. Organisation
b. System developers(*)
c. Vendors
d. Top Management
5. Which is one of the most critical steps in the ERP implementation?
a. Creation of Organisational Model
b. Creation of Integrated Data Model(*)
c. Creation of Business Model
d. Creation of Data Model
6. What is one of the key resources of every organisation, in today’s competitive business environment?
a. Employee
b. Information(*)
c. ERP
d. Database
7. When a customer needs to check the performance of the company before he places an order, which department has to be in a position to provide the necessary information?
a. Production
b. Quality
c. Marketing(*)
d. Finance
8. In an integrated data model, what gives a snapshot of the organisation at any given time?
a. ERP
b. Database(*)
c. Management
d. MIS
9. OLAP stands for:
a. On-Line Analytical Processing(*)
b. On-Line Account Processing
c. On-Line Arithmetic Processing
d. On-Line Application Processing
10. Data mining is the process of identifying valid, new, potentially useful, and ultimately clear ______________ from databases.
a. Decision
b. Strategies
c. Information(*)
d. Account
11. EIS stands for:
a. Executive Interaction System
b. Executive Interconnecting Systems
c. Executive Information Systems(*)
d. Executive Instrumental Systems
12. DSS is quite _______________ and is available on request.
a. Structured
b. Non-structured
c. Semi-structured
d. Unstructured(*)
13. ERP system is built on a ____________ utilising a common computing platform
a. Centralised database(*)
b. Individual databases
c. Modular databases
d. Centralised layout
14. Which of the following is an example for commercial ERP
a. ERP5
b. Microsoft Dynamics AX(*)
c. Compiere
d. Fisterra
15. NPV is the abbreviation of
a. Net Present Variation method
b. Net Present Value method
c. Neutral Present Value method(*)
d. Net Preventive Value method
16. ERP vendors usually design their systems around standard business processes, based upon ____________________
a. Business standards
b. Global standards
c. Best business practices.(*)
d. Best profitable standards
17. The _______ module's internal functions do not directly interact with the data or processes of other modules.
a. Finance
b. Quality Management(*)
c. Sales and Distribution
d. Plant Maintenance
18. Which among the following systems can be assigned to a cost centre directly which illustrates the interface to the cost accounting system?
a. FAPA
b. Purchasing
c. Sales and Distribution
d. CASO(*)
19. Which system provides the foundation for creating concurrent business processes across the supply chain and achieving Return on Assets (ROA) improvement?
a. Finance
b. Inventory
c. Manufacturing(*)
d. Sales
20. The processes described in the quality manual can be implemented and automated in the EDP system. Here what does EDP stand for?
a. Electronic Data Processing(*)
b. Electronic Dictionary Project
c. Electrical Data Processing
d. Employee Development Plan
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21. What is the key to MRP?
a. Quantity of requirements for components are based upon the structure of the Bill of Material.
b. Production of requirements for components are based upon the structure of the Bill of Material.
c. Time-phasing of requirements for components are based upon the structure of the Bill of Material.(*)
d. Capacity of requirements for components are based upon the structure of the Bill of Material.
22. During the 80s, tools were developed to assist the planning of:
a. Production levels(*)
b. Priority planning system
c. Capacity requirements
d. Planning functions
a. Information that is useful to all functional areas and encourage cross-functional interaction.
b. Information with cost data.(*)
c. Information that can be used for other company functions.
24. ERP is restricted to being a _________operations system in the country.
a. Finance
b. Budgeting modules
c. Manufacturing
d. Transaction-oriented(*)
25. ________________ allow companies to enter requirements for various types of items.
a. Purchase order
b. Purchase requisitions(*)
c. Invoice
d. General ledger
26. What is EDI?
a. Electronic Data Interface
b. Exchange Data Interchange
c. Exchange Data Interface
d. Electronic Data Interchange(*)
27. _________ module supports the entire sales and purchase processes from start to finish.
a. Order management(*)
b. Sales management
c. Purchase management
d. Master Data Management
28. ___________evaluates whether or not customer contract agreement are being met.
a. Purchase order management
b. Sales order management
c. Master data management
d. Warehouse management(*)
29. ____________ maintains reports of warehouse supplies.
a. ERP financial module
b. ERP Inventory software module(*)
c. ERP Resource module
d. ERP verification module
30. Web ERP is suitable for ____________ .
a. Both small and big organisations(*)
b. Only big organisations
c. Medium scale organisations
d. Only small organisations
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31. RFP stands for ____________________ .
a. Request For Productivity
b. Request For Profits
c. Request For Processing
d. Request For Proposal(*)
32. Installing ERP Inventory systems is ____________ .
a. Simple
b. Trouble free
c. Complex(*)
d. Cost effective
33. In recent years, CRM has become a primary component of:
a. ERP vendors
b. ERP software solutions.(*)
c. CRM software
d. CRM solutions
34. ____________is the most common operating system for running CRM software
a. UNIX(*)
b. Windows NT
c. Windows Vista
d. Windows XP
35. __________ module keeps track of liquidation process.
a. Market management module
b. Liquidation module
c. Treasury module(*)
d. Enterprise management module
36. ____________ system maintains employees information in graphical format.
a. Employee master data(*)
b. Personnel administration
c. Payroll accounting
d. Benefits administration
37. As processes become more automated and efficient,
a. It is best to treat ERP as an investment as well as a cost-cutting measure.
b. It is not best to treat ERP as an investment as well as a cost-cutting measure.
c. It is best to treat ERP as an disinvestment as well as a cost-cutting measure.
d. It is best to treat ERP as an investment but not as a cost-cutting measure.(*)
38. ETO means
a. Engineer-to-Order(*)
b. Engineer-to-Offe
c. Enterprise-to-Order
d. Enterprise-to-Offer
39. The vendor should have a _______, who must constantly interact with the implementation team.
a. Liaison officer(*)
b. Project Supervisor
c. Project Manager
d. Implementation co-ordinator
40. Identify the correct statement.
a. The only problem with the package vendors is that they are very expensive.
b. The only problem with the business consultants is that they are very expensive.(*)
c. The only problem with the employee training is that it is very expensive.
d. The only problem with the planning of implementation is that it is very expensive.
PART B – 2 mark questions
1. When ERP system is introduced in a company, many employees find the transformation difficult to accept because of which of the two reasons:
1. The employees are not given proper training.
2. Employees who were earlier doing the work of recording information are transformed into decision-makers.
3. Of fear of unemployment.
4. They fear that ERP systems will revolutionalise the way they live and work.
a. 1 & 2
b. 3 & 4
c. 2 & 4
d. 1 & 3(*)
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2. The package should be _________ and should have installations in countries where the _________ has offices.
a. Domestic, Vendor
b. International, Company(*)
c. International, System developer
d. International, Vendor
3. The ________ should be a replica of the organisation’s ________ processes.
a. MIS, Business
b. ERP, Financial
c. MIS, Financial
d. ERP, Business(*)
4. The disadvantages of a system when it works in isolation are:
1. It becomes difficult to collect and analyse data needed for the functioning of any department.
2. It results in the loss of profits to the organisation that could have been better spent in decision making.
3. Business executive or decision-maker cannot take good decisions with the isolated data.
a. 1 & 3(*)
b. 1 & 2
c. 2 & 3
d. 1
5. MIS is a computer-based system that optimises the
___________________________ of information throughout an organisation. 1. Collation
2. Collection
3. Transfer
4. Presentation
a. 1, 2, & 3
b. 1, 3, & 4(*)
c. 1, 2, & 4
d. 1, 2, 3, & 4
6. In the next generation, DSS hardware and software will be embedded with the latest technological innovations like the
1. Planning and forecasting models,
2. Fourth generation languages,
3. Artificial intelligence.
4. Data mining
a. 1, 3, & 4
b. 1, 2, & 3(*)
c. 1 & 3
d. 3 & 4
7. The stakeholders within the enterprise must
a. Be involved in the project initiation phase where the decision making process is agreed and attend Vendor demonstrations(*)
b. Not assist in the gathering of requirements
c. Not be involved in vendor demonstration
d. Involve only in vendor demonstration
8. One common mistake that companies resort when selecting an ERP system is
a. Non biased selection
b. Over-emphasis on system cost(*)
c. Complete set of requirements
d. Not relying on vendor demos
9. The sales and distribution modules of many ERP vendors, offer a comprehensive set of best of its kind components for both _______ and _______ management.
a. Manufacturing, Production
b. Sales, Distribution
c. Planning, Business
d. Order, Logistics(*)
10. ______ are collected and archived in a manner that offers full support for
_______ process control techniques.
a. Product quality metrics, Statistical(*)
b. Statics, Product quality metrics
c. Production quality, Statistical
d. Product quality metrics, Financial
11. Identify the correct statements.
1. The manufacturing segment accounts for nearly 25% of the total Information Technology
2. The process and discrete manufacturing segments spent a total of Rs 2,605 crore on IT in the year 1996-97.
3. The manufacturing segment helps in improving IT infrastructure, automating internal and external processes, and better decision-making.
4. Discrete manufacturing accounted for nearly 15% of the total segment spending and the rest came in from process manufacturing.
a. 1 & 4
b. 2 & 3
c. 1 & 3(*)
d. 2 & 4
12. Identify the two aims of JIT approach applied to the organisation. 1. Production system
2. Elimination of Waste
3. Total Employee Involvement
4. Production philosophy
a. 1 & 2
b. 2 & 3(*)
c. 1 & 4
d. 3 & 4
13. Which among the following information is available in the Supplier file? 1. Purchasing information
2. Payment terms
3. Tolerance for receiving and invoicing
4. Addresses
a. 1
b. 3 & 4
c. 1, 2, 3 & 4(*)
d. 2 & 3
14. The Sales Support component helps the sales and marketing department to……………………...
a. Support existing customers only.
b. Supports in developing new business.
c. Support existing customers but does and help to develop new business.
d. Support existing customers and, at the same time, to develop new business.(*)
15. Identify the correct answer: The three major activities associated with ERP inventory management are:
A. Identifying inventory requirements
B. Customising information
C. Monitoring item usages
D. Integrating the inventory balances
a. B,C,D
b. D,A,B
c. A,C,D(*)
d. C,B,A
16. Select the modules that decides the inputs required and suppliers for delivery?
A. Inventory placing
B. Inventory order assessment
C. Inventory requisition
D.Supplier Performa
a. A,D
b. D,B
c. C,B(*)
d. D,C
17. CRM yields employees with ______________ and improves personal
___________ efficiencies
a. Work, work advantage
b. Customisation, work
c. Work advantage, work(*)
d. Customisation, work advantage
18. Identify the right answer.
The two major objectives of Human Resources are:
A. To provides instant updates of information.
B. To make the workflow cost effective.
C. To provide training to the employees.
D. To provide self service benefits to the employees.
a. B,C,
b. D,A,
c. B,D(*)
d. A,C
19. As processes become more automated and efficient,
a. It is best to treat ERP as an investment as well as a cost-cutting measure.(*)
b. It is not best to treat ERP as an investment as well as a cost-cutting measure.
c. It is best to treat ERP as an disinvestment as well as a cost-cutting measure.
d. It is best to treat ERP as an investment but not as a cost-cutting measure.
20. The ____________________ and ____________________ manage the supplier relations, monitor the vendor activities and manage the supplier quality in an organisation.
a. Supplier management, customisation processes
b. Supplier maintenance, control processes
c. Supplier management, control processes(*)
d. Supplier maintenance, customisation processes
PART C – 4 mark questions
1. The direct benefits of an ERP system include:
a. Business integration, Flexibility, Improved customer goodwill, Customer satisfaction.
b. Business integration, Better analysis and planning capabilities, Flexibility, Use of latest technology.(*)
c. Better analysis and planning capabilities, Flexibility, Use of latest technology, Customer satisfaction.
d. Improved customer goodwill, Customer satisfaction, Use of latest technology, Flexibility.
2. Identify the correct statement (s) about MIS.
1. A system that produce information products that support many of the day-to-day decision making needs of the management.
2. Also called information managing system.
3. A system that satisfies the needs of the top level management.
4. A system that operates at a departmental level.
a. 2 & 3
b. 1 & 4(*)
c. 4
d. 1, 2 & 3
ERP MCQs Fluetcode
3. An ideal interface for an EIS would be the one that is: 1. Simple to use.
2. Highly flexible.
3. Provides consistent performance.
4. Reflects the executive’s world.
a. 1, 2, & 3
b. 2, 3, & 4
c. 1, 2, 3, & 4(*)
d. 1, 2, & 4
4. Arrange the following statements in correct order A. Determining the timing of data migration
B. Deciding on migration related setups C. Identifying the data to be migrated D. Freezing the tools for data migration E. Deciding on data archiving
F. Generating the data templates
a. C, F,A,B, D, E
b. C, A, F, D, B, E
c. F, D, A, C, B, E(*)
d. D, A, C, B, E, F
5. Identify the subsystems of Plant Maintenance module of an ERP system: 1. Component Tracking
2. Preventive Maintenance Control
3. Inventory Management
4. Cost Management
a. 1, 2 & 3
b. 2, 3 & 4
c. 1 & 2(*)
d. 1, 3 & 4
6. Identify the main components of PDM systems-- 1. Data Management
2. Classification of Components
3. Product Structure
4. Document relationships
a. 1, 2 & 3(*)
b. 1, 4 & 3
c. 2 & 3
d. 4 & 3
7. Sub modules of Sales and Distribution modules are: 1. Order Management
2. Warehouse Management
3. Foreign Trade
4. Sales Support
a. 3
b. 1 & 2
c. 2 & 4
d. 1, 2, 3 & 4(*)
8. Match the following: First set:
1. Material request management
2. Material Issue
3. Material Receipt
4. Stock Valuation
Second set:
A. A receipt is issued from the seller.
B. Stock is verified mechanically.
C. Appeal for materials is made from various departments.
D. Materials are issued as per order.
a. 1A, 2B, 3C, 4D.(*)
b. 2A, 3C, 4D, 1B.
c. 4A, 2C, 3D, 1B.
d. 3B, 2D, 4C, 1A.
9. Components of a CRM system are: 1. Users
2. Hardware and Operating Systems
3. CRM Software
4. Business Processes
a. 3 &4
b. 1, 2, 3 & 4(*)
c. 2 & 4
d. 1,2 & 3
10. State whether the following are True/False.
1. HRM defines enterprise planning for work and job roles with respect to specific language.
2. HRM defines staff selection and decides various phases of the project according the policies of the company.
3. HRM does not facilitate recruitment process.
4. HRM deploys effective search engine to easily find and sort out the profiles that is filtered with respect to the company’s criteria.
a. 1T, 2F, 3F, 4T
b. 1T, 2T, 3T, 4T
c. 1T, 2T, 3F, 4T(*)
d. 1T, 2T, 3F, 4F
11. Important point to be kept in mind while evaluating ERP software is the total costs that includes
1. Cost of license
2. Cost of Training
3. Implementation and maintenance cost.
4. Customisation and hardware requirements costs.
a. 1, 2, & 3
b. 2, 3, & 4
c. 1, 2, 3, & 4(*)
d. 1, 2, & 4
12. Match the following sets of topology categories and their examples. First Set:
1. Internal failure costs
2. External failure costs
3. Appraisal costs,
4. Prevention costs
Second Set:
A. Costs of scrap.
B. Design and development of new quality equipment C. Cost of inspecting upon arrival.
D. Warranty claims.
a. 1A, 2D, 3C, 4B(*)
b. 1C, 2B, 3D, 4A
c. 1C, 2D, 3A, 4B
d. 1C, 2A, 3B, 4D
13. World Software automatically allows the user to,
1. Selectively mix, match and integrate software applications.
2. Easily modify it to ongoing business, local and organisation-specific requirements.
3. Maximise productivity by shrinking the amount of training users need. 4. Add WorldVision, its advanced graphical user interface.
a. 1 & 3
b. 2, 3, & 4
c. 1, 2, & 3
d. 1, 2, & 4(*)
14. Identify the statements whether true or false.
1. Consultants come up with innovations that make the packages more efficient and flexible to implement and use.
2. New ERP packages don’t have features and functionality to cater to the needs of businesses in all sectors.
3. The company can develop the training and testing environment for the implementation team as they acquire the package.
4. There is no need to provide the in-house experts a through training on the features of the package.
a. 1T, 2F, 3F & 4T
b. 1T, 2T, 3T, & 4F
c. 1F, 2T, 3F, & 4F
d. 1F, 2F, 3T, & 4F(*)
15. Identify the statements whether true or false.
1. SAP R/3 application Reference Model provides views of R/3 processes, data models and functions.
2. BAPIs are implemented and stored in the R/3 system as RFC modules.
3. BAPIs can be called as sets of methods that never allows external applications to collaborate with specific R/3 business objects.
4. BAPIs gives flexibility to the second party application vendors to build supporting applications for the R/3 system.
a. 1T, 2T, 3F & 4T(*)
b. 1F, 2T, 3T, & 4F
c. 1F, 2T, 3F, & 4T
d. 1F, 2F, 3T, & 4F
1. Material Requirement Planning(MRP) utilizes software applications for scheduling _________.
A. sales management.
B. production processes.
C. marketing techniques.
D. human resource management.
ANSWER: B
2. ERP supports __________ currency value.
A. multiple.
B. single.
C. three.
D. five.
ANSWER: A
3. ERP package will handle ________ business functionalities.
A. one.
B. two.
C. three.
D. all.
ANSWER: D
4. The most important step of ERP implementation is _________ phase.
A. installing.
B. training.
C. gap analysis.
D. testing.
ANSWER: C
5. An enterprise is a group of people with ________.
A. common goal.
B. separate goal for each department.
C. multiple goals.
D. two or more goals.
ANSWER: A
6. In _________, entire organization is considered as a system and the departments are its subsystem.
A. business way.
B. general.
C. enterprise way.
D. planning.
ANSWER: C
7. An information system produces information using the ________ cycle.
A. data analysis.
B. input-process-output.
C. input-output.
D. process-input-output.
ANSWER: B
8. __________ used to support the old process to become useful in the new process, involves reducing some
requirements while expanding others.
A. Transitioning the information.
B. software management.
C. front-office software.
D. information system.
ANSWER: A
9. The traditional business system is called as _________.
A. modern method.
B. advanced method.
C. effective method.
D. legacy method.
ANSWER: D
10. Which of the following method is used to produce reports about data.
A. Decision Support Systems.
B. Executive Information Systems.
C. Query/Report Writing Tool.
D. All the above.
ANSWER: D
11. _________ approaches reduces data redundancy and provide update information.
A. Legacy system.
B. Information system.
C. Integrated data model.
D. Data base.
ANSWER: C
12. The elapsed time between placing an order and it receiving it is also known as _____.
A. elapsed time.
B. waiting time.
C. time interval.
D. expected time.
ANSWER: A
13. In order to reduce the lead times, the organization should have an efficient __________ system.
A. purchasing.
B. production planning.
C. inventory.
D. integrated inventory.
ANSWER: D
14. Customer specific products are also known as __________.
A. make-to-stock.
B. make-to-order.
C. goods.
D. expected products.
ANSWER: B
15. Using __________ system, business can gain effective control over engineering change orders.
A. engineering change control.
B. engineering change order.
C. inventory.
D. production planning.
ANSWER: A
16. In the case of make-to-order items, the ERP systems save time by integrating with _______ systems.
A. engineering change control.
B. engineering change order.
C. CAD and CAM.
D. CAD.
ANSWER: C
17. The __________ planning features of most ERP systems offer, both rough cut and detailed capacity planning.
A. capacity.
B. production.
C. marketing.
D. test.
ANSWER: A
18. _________ is the process by which different functional areas can work together to design and develop a product
that meets the needs of the customer.
A. Software Engineering.
B. Concurrent Engineering.
C. Knowledge Engineering.
D. Database.
ANSWER: B
19. _________ is a key issue in the formation of strategic plans in companies.
A. Computerized.
B. Quantity.
C. Quality.
D. Flexibility.
ANSWER: D
20. The business information has _______ fundamental characteristics.
A. 1
B. 2
C. 3
D. many
ANSWER: C
21. The CRM system consist of ____ components.
A. 2.
B. 3.
C. 5.
D. many.
ANSWER: B
22. _________ is the first phase in BPR.
A. Begin organizational change.
B. Identifying BPR opportunities.
C. Reengineering the process.
D. Blueprint the new business system.
ANSWER: A
23. The first step in business strategy is ________.
A. planning.
B. develop blueprint.
C. marketing.
D. assessment.
ANSWER: D
24. During the ___________ session the reengineering must also consider new technologies.
A. planning
B. implementing.
C. brainstorming.
D. training.
ANSWER: C
25. The reengineering team must consider _________ in the redesign of a process.
A. all resources.
B. all process stakeholders.
C. existing system.
D. legacy system.
ANSWER: B
26. The ________ contains models of the redesigned organizational structure.
A. planning report.
B. blueprint.
C. marketing strategy.
D. implementation report.
ANSWER: B
27. Transforming the workforce will require a _________.
A. array of activities.
B. blueprint.
C. training and education.
D. planning.
ANSWER: A
28. The primary concept of _________ is that storing huge amount of data.
A. data mining.
B. OLAP.
C. supply chain management.
D. data warehousing.
ANSWER: D
29. A data warehouse is a collection of _________ that is critical to the successful execution of enterprise initiatives.
A. raw data.
B. tables.
C. computer based information.
D. reports.
ANSWER: C
30. W.H.Inmon is credited as the father _________ concepts.
A. Data mining.
B. Data warehouse.
C. BPR.
D. OLAP.
ANSWER: B
ERP MCQs Fluetcode
A. current data.
B. raw data.
C. new data.
D. reports.
ANSWER: A
32. The data warehouse archives contain __________ of significant, continuing interest and value to the enterprise.
A. new data.
B. current data.
C. old data.
D. meta data.
ANSWER: C
33. ____________ oversee the day-to-day operations of respective functional areas during ERP implementation.
A. Consultant.
B. Package vendor.
C. End users.
D. Functional managers
ANSWER: D
34. Data mining is a powerful new technology to __________ from large databases.
A. extraction of hidden predictive information.
B. generating reports.
C. retrieving data.
D. show result.
ANSWER: A
35. __________ is used to produce reports about data.
A. Data access. .
B. DSS,EIS and query writing tools.
C. DSS
D. Query writing tools
ANSWER: B
36. The __________ used by the data mining for the creation of information about data.
A. data verification.
B. data validation.
C. discovery model.
D. analysis model.
ANSWER: C
37. __________ is the task of identifying a finite set of most categories the data set.
A. Predicting.
B. Classification.
C. Deviation detection.
D. Clustering.
ANSWER: D
38. The OLAP concept has _________ rules.
A. 12
B. 10
C. 5
D. 50
ANSWER: A
39. OLAP transforms data warehouse data into _________.
A. reports.
B. strategic information.
C. existing data.
D. tables.
ANSWER: B
40. A _________ provides more than the ability to "slice and dice".
A. single dimensional view of data.
B. reports.
C. multi dimensional view of data.
D. forms.
ANSWER: C
41. ___________ focus on the process of communicating, teaching, demonstrating and configuring software for the
business process flows.
A. Management consultants.
B. Application consultants.
C. Package vendors.
D. Functional participants.
ANSWER: B
42. ________ departments use OLAP for applications such as budgeting, activity based costing and so on.
A. Financial.
B. Marketing.
C. Purchasing.
D. Sales.
ANSWER: A
43. ________ information is computed data that usually reflects complex relationships.
A. Database.
B. Just-in-time.
C. Real.
D. Processed.
ANSWER: B
44. OLAP databases must be able to do more than ________.
A. complex aggregation.
B. expected result.
C. simple aggregation.
D. derived result.
ANSWER: C
45. The computation of the _________ is one of the most complex calculations.
A. forecast.
B. production.
C. sales.
D. planning.
ANSWER: A
46. Expand DRP.
A. data reprocessing.
B. descriptive requirements planning.
C. distribution requirements planning.
D. data requirements planning.
ANSWER: C
47. _________ is one of the benefits of supply chain management.
A. Easy process.
B. Manufacturing make-to-stock products.
C. Minimum time.
D. Faster response-to-market changes.
ANSWER: D
48. _________ is a track-proven technology applicable to every company.
A. OLAP.
B. Supply chain management.
C. Data mining.
D. Data warehousing.
ANSWER: B
49. The companies can use supply chain management for ________.
A. critical business process.
B. effective planning.
C. inventory control.
D. material management.
ANSWER: A
50. Which committee formulates the long term goals, objectives and strategies regarding the ERP implementation.
A. Executive committee.
B. Project management committee.
C. Implementation team.
D. End-users.
ANSWER: A
51. The three fundamental characteristics of information are ________.
A. accuracy, relevancy and timeliness.
B. quality, quantity and process.
C. accuracy, quality and relevancy.
D. quality, accuracy and timeliness.
ANSWER: A
52. The main drawback of legacy system is ________.
A. less effectiveness.
B. high cost.
C. no integration.
D. more modules.
ANSWER: C
ERP MCQs Fluetcode
53. ________ is group of people with common goal.
A. Department
B. System.
C. Resource.
D. Enterprise.
ANSWER: D
54. The three performance related measures are _________.
A. system, hardware and software.
B. quality, quantity and product design.
C. cost, time and benefits.
D. hardware, software and product design.
ANSWER: C
55. The _________ model fails in creating the integrated information environment in business.
A. traditional information.
B. modern information.
C. ERP.
D. computerized.
ANSWER: A
56. Most organizations are implementing or planning to implement __________.
A. packaged software solution.
B. separate software solution.
C. simple software.
D. complex software.
ANSWER: A
57. ERP system is for _______.
A. major departments only. .
B. entire organization.
C. marketing and sales.
D. production department
ANSWER: B
58. The cost of ERP is ________.
A. depends on the package.
B. depends on available resources.
C. technology used
D. all the above.
ANSWER: D
59. ASAP road-map is a detailed project plan by _______ that describes all activities in an implementation.
A. SAP.
B. ORACLE.
C. PeopleSoft.
D. Baan.
ANSWER: A
60. The company should conduct a _________ about the implementation and implementation strategies.
A. feasibility study.
B. survey.
C. case study.
D. test.
ANSWER: A
61. ERP implementation process has _______ phases.
A. one.
B. two.
C. five.
D. eleven.
ANSWER: D
62. In pre-selection phase, _______ packages will be selected.
A. 5.
B. 10.
C. 15.
D. more than 15.
ANSWER: A
63. PeopleSoft is strong in ________.
A. manufacturing.
B. HR.
C. plant and maintenance.
D. finance.
ANSWER: B
64. Baan company is strong in ________.
A. manufacturing.
B. HR.
C. plant and maintenance.
D. finance.
ANSWER: A
65. What is the strategy of package evaluation?
A. Trail and error.
B. Accept with error.
C. Do it right the first time.
D. Take it as a trial.
ANSWER: C
66. The objective of package evaluation is to find a package that covers ________ requirements.
A. minimum.
B. 50%.
C. 99%.
D. each and every.
ANSWER: D
67. In ___________ phase roles are identified and responsibilities assigned.
A. project planning.
B. gap analysis.
C. reengineering.
D. configuration.
ANSWER: A
68. The project planning phase will be headed by _______.
A. management.
B. vendor.
C. ERP in-charge.
D. consultant.
ANSWER: C
69. Normally the ERP package needs ________ of company's functional requirements.
A. 50%.
B. 60%.
C. 80%.
D. 100%.
ANSWER: C
70. The ________ team normally includes hired consultants and the in-house team.
A. work team
B. project management team.
C. executive committee.
D. all the above.
ANSWER: A
71. The _________ approach emphasizes the human element of necessary change within organizations.
A. OLAP.
B. data mining.
C. data warehousing.
D. BPR.
ANSWER: D
72. Baan company users an automated configuration tool is known as _______.
A. industry specific templates.
B. orgware.
C. complete solutions.
D. automatic updation.
ANSWER: B
73. The test cases must be decided specifically to find the _________ in the system.
A. methods.
B. real cases.
C. weak links.
D. loops.
ANSWER: C
74. In which phase, data conversion is done?
A. Going live.
B. Testing.
C. Training.
D. Configuration.
ANSWER: A
75. In which phase the actual users of the system will be given training on how to use the system?
A. Gap analysis.
B. Reengineering.
C. Implementation team training.
D. End user training.
ANSWER: D
76. _______ is the last phase in ERP implementation life cycle.
A. Testing.
B. End user training.
C. Post implementation.
D. Going live.
ANSWER: C
77. Which is the important thing the selection of package?
A. Selection of vendor.
B. Selection of consultant.
C. Selection of implementation team.
D. Assigning roles and responsibilities
ANSWER: B
78. Generally an ERP implementation can be divided into _________ phases.
A. 1
B. 2
C. 3
D. 4
ANSWER: A
ERP MCQs Fluetcode
79. Which is the first phase in ERP implementation?
A. Understanding the problem.
B. Defining solutions.
C. Getting down to work.
D. Going live.
ANSWER: A
80. _________ should determine the characteristic of the current system before implementation.
A. Decision makers.
B. Project team members.
C. Decision makers and project team members.
D. Management.
ANSWER: C
81. Which is the most critical phase in ERP implementation?
A. Understanding the problem.
B. Defining solutions.
C. Getting down to work.
D. Going live.
ANSWER: B
82. All basic definitions of information and data modeling will be made in ______ phase.
A. pre-implementation.
B. post implementation.
C. defining solutions.
D. going live.
ANSWER: C
83. During the second phase of ERP implementation _______ will be created.
A. model of existing system.
B. data design.
C. module design.
D. prototype.
ANSWER: D
84. Which phase is most difficult phase in ERP implementation?
A. Getting down to work.
B. Going live.
C. Post implementation.
D. Configuration.
ANSWER: A
85. The end-user and managers are trained ______.
A. during implementation.
B. after implementation.
C. before implementation.
D. during and after implementation.
ANSWER: D
86. ________ is one of the activities in getting down to work.
A. Analyses existing system.
B. Analyses above new system.
C. Identifying roles.
D. Document the new procedures.
ANSWER: D
87. ERP packages are ________ and set of functionalities.
A. same architecture.
B. different architecture.
C. same concept.
D. different concept.
ANSWER: B
88. In the initial stages ERP packages were targeted at ________ industry.
A. manufacturing.
B. non-manufacturing.
C. both manufacturing and non-manufacturing.
D. service oriented industry.
ANSWER: A
89. ______ process decides the success or failure of the project.
A. Handling the vendors.
B. Role of technology.
C. Selection process.
D. Implementation.
ANSWER: C
90. To evaluate the process during implementation ______ is essential.
A. executive committee.
B. top management.
C. consultation.
D. evaluation committee.
ANSWER: D
91. The company should do a _________ to limit the number of packages to be considered.
A. pre-evaluation screening.
B. post implementation.
C. project planning.
D. gap analysis.
ANSWER: A
92. ______ is one of the objectives when selecting a ERP package.
A. Accuracy.
B. Flexibility.
C. Project planning.
D. Gap analysis.
ANSWER: B
93. Most ERP packages are stronger in _____ areas.
A. all.
B. less.
C. certain.
D. general.
ANSWER: C
94. Market risk management plays a vital role in analyzing _______.
A. company's growth.
B. company's competitiveness.
C. company's sales.
D. product quality..
ANSWER: B
95. During analysis it is important to investigate ____________ of the different packages.
A. effectiveness.
B. worth.
C. cost.
D. origin.
ANSWER: D
96. The _________________ are constantly striving to lower configuration costs.
A. vendors.
B. consultants.
C. management.
D. employees.
ANSWER: A
97. ___________ function helps in hiring the right people with the right skills.
A. Recruitment management.
B. Personnel administration.
C. Personnel management.
D. Organizational management.
ANSWER: A
98. Project planning phase is ________________________ in ERP implementation.
A. first phase.
B. third phase.
C. fifth phase.
D. seventh phase.
ANSWER: B
99. For training the employees will be divided into groups based on their_____________.
A. qualification. .
B. department.
C. computer knowledge.
D. current skill levels
ANSWER: D
100. In ERP system ______ is important.
A. upgrading techniques.
B. modification.
C. maintenance.
D. evaluation.
ANSWER: A
101. A successful training will account for a minimum of ______of the total project cost.
A. 10-15%.
B. 10-20%.
C. 5-10%.
D. 5-15%
ANSWER: A
102. Testing the links between ERP packages and other corporate software links that have to be building on a
______________ basis.
A. sample.
B. case-to-case.
C. random.
D. time.
ANSWER: B
103. When testing ERP system, _____________ is recommended.
A. using dummy data.
B. using sample value.
C. using approximate value.
D. running a real purchase order.
ANSWER: D
104. In legacy system, most of the data are__________________________.
A. exact data.
B. approximate data.
C. redundant.
D. derived data.
ANSWER: C
105. Users with heavy data analysis needs should include the cost of _________ in the ERP budget.
A. software.
B. analysis tool.
C. data warehouse.
D. hardware.
ANSWER: C
106. Once the ERP system is implemented the current ______________ will be replaced by new ones.
A. process.
B. procedures.
C. techniques.
D. process and procedures.
ANSWER: D
107. Which process makes the decision makers to get accurate information, in which format they want?
A. Decision making.
B. Planning.
C. Design.
D. Testing.
ANSWER: A
108. An ERP implementation involves ______________________ changes.
A. process.
B. technological.
C. cultural.
D. both technological and cultural.
ANSWER: D
109. Who is the head in ERP implementation team?
A. Project management.
B. Executive committee.
C. Work team.
D. Technical support team.
ANSWER: B
110. Executive committee is headed by ______________________________.
A. end users.
B. consultant.
C. CIO or CEO.
D. vendor.
ANSWER: C
111. The ______________ team is comprised of the technical leader and the executive committee head.
A. project management.
B. executive committee. .
C. work.
D. administrative support
ANSWER: A
112. ______ provides planning, scheduling and control of facilities and equipment..
A. HR module
B. Plant maintenance control.
C. Sales and distribution.
D. Finance.
ANSWER: B
113. Which team is responsible for the activities such as data migration, back up and recovery?
A. Executive committee.
B. Administrative team. .
C. Project management.
D. Technical support team
ANSWER: D
114. The ________ team will contain people from the company's IT/EDP departments.
A. in-house.
B. executive.
C. administrative.
D. technical support.
ANSWER: A
115. ______ team is responsible for making available work space.
A. Technical support.
B. Executive.
C. Administrative support.
D. Work.
ANSWER: C
116. Which team arranges meetings and documentation during ERP implementation?
A. Work team.
B. Administrative support team.
C. Project management.
D. Technical support team.
ANSWER: B
117. _________ are the people who have developed the ERP packages.
A. Consultants.
B. End users.
C. Administrative team.
D. Vendors.
ANSWER: D
118. Vendors have to be upgrading their products by using ________.
A. latest advancement in technology.
B. new software.
C. new modules.
D. new concepts.
ANSWER: A
119. The vendor should supply ________ as soon as the contract is signed.
A. product.
B. documentation.
C. product and documentation.
D. service.
ANSWER: C
120. End user training will given by _______.
A. consultant. .
B. vendor.
C. technical support team.
D. administrative support team
ANSWER: B
121. _________ are professionals who specialise in developing techniques.
A. Software engineers.
B. Vendors.
C. Technical support team members.
D. Business consultants.
ANSWER: D
122. _______ analyzes the profitability of internal responsibility centers.
A. Profit center accounting.
B. Funds management.
C. Market risk management.
D. Budgetting.
ANSWER: A
123. ___________ is responsible for administering each of the phases of the implementation.
A. Vendors.
B. Consultants.
C. Administrative team members.
D. Technical support team.
ANSWER: B
124. During ERP implementation __________ should be converted into tasks and should be allocated to the right
people.
A. rules.
B. procedures.
C. methodologies.
D. functionality
ANSWER: C
125. Along with product details, _______ should be included in the documentation.
A. product description.
B. implementation details.
C. training methods.
D. know-how.
ANSWER: D
126. The consultant should differentiate __________ and decide on the level of customization.
A. requirements and must have.
B. requirements and nice to have.
C. must have and nice to have.
D. requirements and tasks
ANSWER: C
127. _________ sub-system allows the company to analyze financial transactions for a given period.
A. Cash management.
B. Treasury management.
C. Investment management.
D. Treasury module.
ANSWER: A
128. ________________ is the people who will be using the ERP system once it is in place.
A. Management.
B. End-user.
C. Consultant.
D. Vendor.
ANSWER: B
129. In ERP, _______ supports lead generation and direct mailing campaign.
A. manufacturing module.
B. financial module.
C. purchasing module.
D. marketing module.
ANSWER: D
130. The _______ include package vendor, hardware and peripheral vendor, networking people, consultants, and
employees.
A. testing.
B. training.
C. ERP implementation.
D. ERP planning.
ANSWER: C
131. ________ sub-system examines the sources of returns.
A. Profitability analysis.
B. investment management.
C. cash management.
D. all the above.
ANSWER: A
132. The company's objective is to make the package work successfully as documented in the _______ manual.
A. vendor's.
B. consultant's.
C. management's.
D. technical support team's.
ANSWER: A
133. Who is responsible to check and verify the work that is being done satisfactory?
A. Project development team.
B. Executive committee.
C. Vendor.
D. Consultant.
ANSWER: B
ERP MCQs Fluetcode
134. Before the implementation _____ should sit together and prepare a work plan.
A. vendor and consultant.
B. consultant and management.
C. vendor and management.
D. consultant and company representative.
ANSWER: D
135. Who will lead the process of the work plan?
A. Company representative.
B. Vendor.
C. Consultant.
D. Management.
ANSWER: C
136. Who will point out the issues that are specific to the company during ERP implementation?
A. In-house team.
B. Management.
C. Vendor.
D. End-user.
ANSWER: A
137. ______ is the tool used to prepare a work plan with quality.
A. CAD.
B. CAM.
C. PERT.
D. Software.
ANSWER: C
138. The frequent monitoring will be done by ______ committee.
A. company representative.
B. executive.
C. project planning.
D. implementation.
ANSWER: B
139. Overhead orders sub-system collects and analyzes cost based on ________.
A. individual internal measures.
B. individual external measures.
C. company's internal measure.
D. company's internal measure.
ANSWER: A
140. ________ module facilitates the process of maintaining the appropriate level of stock in a warehouse.
A. HR.
B. Project planning.
C. Material management.
D. Purchasing.
ANSWER: C
141. One of the objectives of executive committee meeting is to address the issues that involve _______.
A. planning phase.
B. testing phase.
C. decisions from the top management.
D. training.
ANSWER: C
142. Non technical employees and managers can act as functional experts during ______.
A. post implementation.
B. pre-implementation.
C. implementation.
D. training.
ANSWER: B
143. The training is a ___________________ process.
A. ongoing.
B. new.
C. difficult.
D. time oriented.
ANSWER: A
144. The long term use of ERP could change the border organization in terms of its _____.
A. enterprise.
B. structure
C. function. .
D. structure and function
ANSWER: D
145. Most companies use ______ to help with the implementation process.
A. consultants.
B. vendors.
C. employees.
D. end-users.
ANSWER: A
146. For ERP implementation, the representatives should select from ______.
A. one department.
B. each department.
C. in house team.
D. executive committee.
ANSWER: B
147. _________ analyzes where overhead occurs within the organization.
A. Controlling.
B. Asset accounting.
C. Cost center accounting.
D. Product cost controlling.
ANSWER: C
148. ______ bringing out ERP application management tools.
A. Vendors.
B. Consultants.
C. Employees.
D. Technical support team.
ANSWER: A
149. Many companies offering _______ for help desks.
A. packages
B. prepackages ERP support knowledge base.
C. documentation.
D. knowledge base.
ANSWER: B
150. __________ streamlines procurement of required raw material.
A. Marketing module. .
B. Financial module.
C. Manufacturing module.
D. Purchasing module.
ANSWER: D
SECTION 3
ERP Multiple Choice Questions and Answers
1. Demand for a given item is said to be dependent if
A. the item has several children
B. there is a deep bill of materials
C. the finished products are mostly services (rather than goods)
D. there is a clearly identifiable parent
Ans: D
2. Dependent demand and independent demand items differ in that
A. for any product, all components are dependent-demand items
B. the need for independent-demand items is forecasted
C. the need for dependent-demand items is calculated
D. all of the above are true
Ans: D
3. A master production schedule specifies
A. the financial resources required for production
B. what component is to be made, and when
C. what product is to be made, and when
D. the labor hours required for production
Ans: C
4. The ______ is(are) the MRP input detailing which end items are to be produced, when they are needed, and in what quantities.
A. master production schedule
B. gross requirements
C. inventory records
D. assembly time chart
Ans: A
5. A master production schedule contains information about
A. quantities and required delivery dates of all sub-assemblies
B. quantities and required delivery dates of final products
C. inventory on hand for each sub-assembly
D. inventory on hand for each final product
Ans: B
6. In continuous (make-to-stock) operations, the master production schedule is usually expressed in terms of
A. end-items
B. modules
C. kits
D. customer orders
Ans: A
7. In job shop (make-to-order) operations, the master production schedule is usually expressed in terms of
A. end-items
B. modules
C. kits
D. customer orders
Ans: D
8. The following table is an example of a(n)
Week 1 Week 2 Week 3 Week 4 Week 5
Clothes Washer 200 100
Clothes Dryer 300 100 100 100
Upright Freezer 200 500
A. aggregate plan
B. load report
C. master production schedule
D. inventory record
Ans: C
9. The ______ is the input to Materials Requirements Planning which lists the assemblies,
subassemblies, parts and raw materials needed to produce one unit of finished product.
A. bill of materials
B. net requirements chart
C. inventory records
D. assembly time chart
Ans: A
10. A bill of materials lists the
A. times needed to perform all phases of production
B. production schedules for all products
C. components, ingredients, and materials required to produce an item
D. operations required to produce an item
Ans: C
11. One way to facilitate production scheduling and production in firms making a large number of different final products is to use
A. planning bills
B. modular bills
C. phantom bills
D. overdue bills
Ans: B
12. The bill of materials contains information necessary to
A. convert (explode) net requirements at one level into gross requirements at the next level
B. calculate quantities on hand and on order
C. convert gross requirements into net requirements
D. place an order to replenish the item
Ans: A
13. Which of the following statements best compares modular bills and phantom bills?
A. Both pertain to assemblies that are not inventorieD.
B. There is no difference between the two.
C. Both pertain to assemblies that are inventorieD.
D. Modular bills represent subassemblies that actually exist and are inventoried, while phantom
bills represent subassemblies that exist only temporarily and are not inventorieD.
Ans: D
14. Given the following bill-of-materials:
If the demand for product A is 50 units, what will be the gross requirement for component E?
A. 300
B. 100
C. 200
D. 250
Ans: A
15. The minimum record accuracy required for successful MRP is approximately
A. lower than 90%
B. 90%
C. 95%
D. 99%
Ans: D
16. Given the following bill of materials
If the demand for product A is 50 units, what will be the gross requirement for component E?
A. 50
B. 100
C. 150
D. 200
Ans: A
17. Given the following bill of materials
If the demand for product A is 30 units, and there are on hand 10 units of B and none of C, how many units of part D will be needed?
A. 3
B. 40
C. 70
D. 90
Ans: C
18. "Exploding" the bill of materials means
A. converting the bill of materials into components and raw material requirements
B. identifying the lead time of all the components
C. determining the various components' quantities that are already on hand
D. determining the net requirements for all the components
Ans: A
19. Low level coding means that
A. a final item has only a few levels in the BOM structure
B. it is the code for the missing items
C. a component item is coded at the lowest level at which it appears in the BOM structure
D. the top level of the BOM is below level zero and that BOM's are not organized around the finished product
Ans: C
20. Each X requires 2 of component Y; each Y requires 4 of part Z. The lead time for assembly of X is
1 week. The lead time for the manufacture of Y is 1 week. The lead time for the procurement of Z
is 6 weeks. The cumulative lead time for X is _____ weeks.
A. 48
B. 7
C. 8
D. 10
Ans: C
21. Each R requires 4 of component S; each S requires 3 of part T. The lead time for assembly of R is 1 week. The lead time for the manufacture of S is 2 weeks. The lead time for the procurement of T is 6 weeks. The cumulative lead time for R is ______ weeks.
A. 6
B. 9
C. 12
D. 18
Ans: B
22. The MPS calls for 110 units of Product M. There are currently 30 of Product M on hanD. Each M requires 4 of Component N. There are 20 units of N on hanD. The gross requirements for N are
A. 150
B. 170
C. 300
D. 320
Ans: C
23. The MPS calls for 50 units of Product A and 60 ofB. There are currently 25 of Product B on hanD. Each A requires 2 of Part C; each B requires 5 ofC. There are 160 units of C available. The net requirements for C are
A. 115
B. 175
C. 240
D. 690
Ans: A
24. The MPS calls for 110 units of Product A, there are currently 60 of Product A on hanD. Each A requires 4 of Part B, there are 20 units of B available. The net requirements for B are
A. 20
B. 120
C. 180
D. 240
Ans: C
25. In MRP record calculations, the appearance of a negative value for the gross requirements of an end item in a specific time bucket
A. signals the need to purchase that end item in that period
B. implies that value was scheduled by the MPS
C. signals the need for a negative Planned Order Receipt in that period
D. is impossible
Ans: D
26. A material requirements plan contains information with regard to all of the following except
A. quantities and required delivery dates of all sub-assemblies
B. quantities and required delivery dates of final products
C. the capacity needed to provide the projected output rate
D. inventory on hand for each final product
Ans: C
27. The number of units projected to be available at the end of each time period refers to
A. net requirements
B. scheduled receipts
C. the projected usage of the item
D. the amount projected to be on hand
Ans: D
28. Linking a part requirement with the parent component that caused the requirement is referred to as
A. net requirements planning
B. a time fence
C. pegging
D. Kanban
Ans: C
29. In MRP, system nervousness is caused by
A. management's attempt to continually respond to minor changes in production requirements
B. the use of the lot-for-lot approach
C. management's marking part of the master production schedule as "not to be rescheduled"
D. the use of phantom bills of materials
Ans: A
30. One of the tools that is particularly useful in reducing the system nervousness in the MRP system is (are)
A. modular bills
B. time phasing
C. time fences
D. lot sizing
Ans: C
ERP MCQs Fluetcode
31. A major strength of MRP is its capability
A. to minimize labor hours used in production
B. for timely and accurate replanning
C. to reduce lead times
D. to maximize production throughput
Ans: B
32. Material requirements plan specify
A. the quantities of the product families that need to be produced
B. the quantity and timing of planned order releases
C. the capacity needed to provide the projected output rate
D. the costs associated with alternative plans 6
Ans: B
33. Which of the following statements is true about the MRP plan when using lot-for-lot ordering?
A. The quantity of gross requirements for a child item is always equal to the quantity of planned
order releases for its parent.
B. The quantity of gross requirements for a child item is equal to the quantity of net requirements
for its parent(s) multiplied by the number of child items used in the parent assembly.
C. The quantity of gross requirements for a child item is always equal to the quantity of gross
requirements for its parent.
D. The quantity and gross requirements for a child item is always equal to the quantity of net
requirements for its parent.
Ans: B
34. Which of the following lot-sizing-techniques results in the lowest holding costs?
A. lot-for-lot
B. EOQ
C. part-period-balancing
D. Wagner-Whitin algorithm
Ans: A
35. What lot sizing technique is generally preferred when inventory holding costs are extremely high?
A. lot-for-lot
B. EOQ
C. part-period balancing
D. the Wagner-Whitin algorithm
Ans: A
36. For the lot-for-lot lot-sizing technique to be appropriate
A. future demand should be known for several weeks
B. setup cost should be relatively small
C. annual volume should be rather low
D. item unit cost should be relatively small
Ans: B
37. MRP II is accurately described as
A. MRP software designed for services
B. MRP with a new set of computer programs that execute on micro-computers
C. MRP augmented by other resource variables
D. usually employed to isolate manufacturing operations from other aspects of an organization
Ans: C
38. Enterprise Resource Planning (ERP) is
A. severely limited by current MRP computer systems
B. not related to MRP
C. an advanced MRP II system that ties-in customers and suppliers
D. not currently practical
Ans:
39. The extension of MRP which extends to resources such as labor hours and machine hours, as well as to order entry, purchasing, and direct interface with customers and suppliers is
A. MRP II
B. Enterprise Resource Planning
C. the master production schedule
D. closed-loop MRP 7
Ans: B
40. Distribution Resource Planning (DRP) is
A. a transportation plan to ship materials to warehouses
B. a time-phased stock replenishment plan for all levels of a distribution network
C. a shipping plan from a central warehouse to retail warehouses
D. material requirements planning with feedback loop from distribution centers
Ans: B
SECTION 4
1. Where are definitions used to create fields on a page in the user interface and columns in application data tables stored?
a. PSFIELD
b. PSRECFIELD
c. PS_DBFIELD
d. PSDBFIELD
ans:d
2. Where are the definitions that make up a PeopleSoft Application stored?
a. SYSTEM CATALOG
b. PEOPLETOOLS TABLES
c. APPLICATION TABLES
d. PEOPLETOOLS CATALOG
ans:b
3. Where is the Application Data Cached?
a. Application server
b. Web server
c. Batch server
d. Browser Cache
e. None
ans:e
5. What is the record field property that should be set to validate dates for <> 30 days?
a. Setting %Date as constant
b. Required
c. Specifying Default using Record and Field values
d. Reasonable date
e. Validate date
ans:d
6. Prompt Tables always validate against the underlying Record?
a. TRUE
b. FALSE
ans:b
7. What are the requirements of an effective dated table?
a. Define EFFDT
b. Define EFF_STATUS
c. Define EFFDT as key, in ascending order
d. Define EFFDT, EFF_STATUS
e. Define EFFDT as key, in descending order
ans:e
8. EFFDT cannot occur at what occurs levels?
a. 0
b. 1
c. 2
d. 3
e. 4
ans:a
9. What type of a field can have Auto Update?
a. CHAR
b. LONG CHAR
c. DATE
d. IMAGE
e. NUMBER
ans:c
10. PeopleSoft tracks object changes using a system table. Which PeopleTools System table is used to track object changes?
a. SYSRELEASE
b. SYSOBJECTS
c. PSRELEASE
d. PSOBJECTS
e. PSVERSIONS
ans:c
12. Selecting Search Edit from Record Field Properties?
a. Validates a field for Data to be entered on save of search dialog.
b. Allows to edit the search key.
c. Searches Edit fields for some values.
d. Option available only for Alternate Search Keys
ans:a
13. When can a value be added in the underlying table?
a. Prompt Table with Edit
b. Translate Table Edit
c. Yes/No Edit
d. Prompt Table with No Edit
e. All of the above
ans:d
14. Which of the following record definitions is NOT stored on the database and is therefore NOT required to be built?
a. View
b. SQL Table
c. Derived/Work Record
d. Sub Record
e. Query View
ans:d,e
15. Which of the following programs is NOT used in PS SA system?
(a) Crystal
(b) Cobol
(c) SQR
(d) Powerbuilder
Answer: (d) Powerbuilder
16. Which of the following BEST describes the differences between running a process on Client and on Server?
(a) Client runs locally, whereas Server runs off PSUNX server
(b) Client runs off main server, whereas Server runs locally
(c) Client runs for reports, whereas Server runs for processes
(d) Client runs for interfaces, whereas Server runs for online transactions
Answer: (a) Client runs locally, whereas Server runs off PSUNX server
17. Which of the following demonstrates the sequential flow in generating a Statement of Account?
(a) Create Billing Request -> Print Crystal Bill -> Process Bill Request
(b) Create Billing Request -> Process Bill Request -> Print Crystal Bill
(c) Print Crystal Bill -> Process Bill Request -> Create Billing Request
(d) Print Crystal Bill -> Create Billing Request -> Process Bill Request
Answer: (b) Create Billing Request -> Process Bill Request -> Print Crystal Bill
18. Which of the following fields needs to be populated when creating a billing request?
(a) Address Usage
(b) Item Due Info Term
(c) Class Schedule
(d) Aid Term From
Answer: (a) Address Usage
19. Which of the following fields does NOT exist on the Student Bank Information panel?
(a) Bank Code
(b) Branch Code
(c) Bank Account Number
(d) Bank Account Type
Answer: (d) Bank Account Type
20. Which of the following is the equivalent term to Actual Day of Debit (i.e. date where bank processes the GIRO deduction)?
(a) Value Date
(b) Value Day
(c) Value Month
(d) Value Period
Answer: (a) Value Date
21. What is the frequency of running SingPost interface?
(a) Twice a day
(b) Once a day
(c) 4 times a week
(d) Once a fortnight
Answer: (b) Once a day
22. Which of the following processes is NOT run as a batch?
(a) Tuition Calculation
(b) Accounts Payable
(c) Quick Posting
(d) Group Posting
Answer: (c) Quick Posting
23. Which role in ITE has access to Payment Reversal panel?
(a) CPM
(b) EA/FA Dept
(c) Section Heads
(d) EA/IDS Dept
Answer: (a) CPM
24. What process is required prior to performing a charge reversal?
(a) Verify student’s account
(b) Verify student’s academic program status
(c) Verify student’s last date of attendance
(d) Verify student’s CCA participation
Answer: (a) Verify student’s account
25. Special Students’ Assistance Scheme (SSAS) is only for
(a) EDU Local Malay
(b) EDU Local Chinese
(c) CET Local Malay
(d) CET Local Chinese
Answer: (b) EDU Local Chinese
26. When SSAS panel is saved, how many records are inserted into Student Groups record?
(a) 1
(b) 2
(c) 3
(d) 5
Answer: (b) 2
27. What is the flow of roles involved when an EDU student wants to withdraw from term?
(a) Student -> Class Advisor -> Counter Staff -> Section Head
(b) Student -> Class Advisor -> Section Head -> Counter Staff
(c) Student -> Section Head -> Class Advisor -> Counter Staff
(d) Student -> Counter Staff -> Section Head -> Class Advisor
Answer: (b) Student -> Class Advisor -> Section Head -> Counter Staff
28. Which of the following roles does NOT use Third Party Contracts?
(a) Admissions Officer / ITEHQ
(b) CET Program Officer / ITEHQ
(c) IDS Officer / ITEHQ
(d) FAO / ITEHQ
Answer: (d) FAO / ITEHQ
29. When is a Refund Service Indicator being used?
(a) To allow special refunds
(b) To refund students who have bad service indicators
(c) To prevent refund temporarily
(d) To cancel refund
Answer: (c) To prevent refund temporarily
30. Which of the following is NOT an External Organisation ID?
(a) RCB Number
(b) ROS Number
(c) MOE School Code
(d) Trade Union Code
Answer: (d) Trade Union Code
31. Which of the following is NOT covered in Student Financials?
(a) Waivers, Sponsorship, Grants
(b) Defaulted Payments
(c) Billing of companies
(d) Raising and printing a payment voucher
Answer: (d) Raising and printing a payment voucher
32. What is the process that interfaces the refund entries from PS SA system to PS Financials system?
(a) Accounts Payable Interface
(b) General Ledger Interface
(c) SingPost Interface
(d) Payment Interface
ERP MCQs Fluetcode
Answer: (a) Accounts Payable Interface
33. What is credit history used for?
(a) Track debtors
(b) Track GIRO applicants
(c) Track EDU students
(d) Track students who have refunds
Answer: (a) Track debtors
34. Which of the following is NOT an acceptable payment mode?
(a) GIRO
(b) Credit Card
(c) SAM
(d) Internet Cash Card
Answer: (b) Credit Card
35. Which of the following BEST describes refunds processing?
(a) Refunds are initiated by Class Advisors
(b) Refunds are due date driven and triggered by events
(c) Refunds are approved by Section Heads
(d) Refunds are reasons driven and triggered by events
Answer: (b) Refunds are due date driven and triggered by events
36. Who is responsible for the fee configuration in ITE?
(a) MAO (Management and Accounting Officer)
(b) FAO (Finance and Accounting Officer)
(c) TSO (Technical Support and Operations Officer)
(d) HAU (Head of Administrative Unit)
Answer: (b) FAO (Finance and Accounting Officer
37. What is the use of setting up Adjustment Calendars?
(a) Holds the refund policy of an organisation
(b) Holds the calculation rules of an organisation
(c) Holds the payment reversal rules of an organisation
(d) Holds the due dates of an organisation
Answer: (a) Holds the refund policy of an organisation
38. What is the flow of configure a term fee?
(a) Due Date Calendar -> Adj Calendar -> Criteria -> Term Fee
(b) Due Date Calendar -> Adj Calendar -> Term Fee -> Criteria
(c) Term Fee -> Criteria -> Adj Calendar -> Due Date Calendar
(d) Criteria -> Term Fee -> Adj Calendar -> Due Date Calendar
Answer: (a) Due Date Calendar -> Adj Calendar -> Criteria -> Term Fee
39. Which of the following is NOT an interface in Student Financials?
(a) SingPost
(b) GIRO
(c) AP
(d) Student Groups
Answer: (d) Student Groups
40. Which of the following is NOT an action resulting in a refund?
(a) Term Withdrawal
(b) Career Change
(c) Drop Module
(d) Add Module
Answer: (d) Add Module
41. Which of the following is NOT a payment mode starting Apr 2002?
(a) vPOST
(b) GIRO
(c) SAM
(d) Counter Service at SingPost
Answer: (a) vPOST
42. Which of the following is NOT a ITE EDU charge?
(a) Supplementary Fee
(b) Locker Fee
(c) Course Fee
(d) Examination Fee
Answer: (b) Locker Fee
43. Which of the following BEST describes Term Start Date?
(a) Date when enrolment completes
(b) Date when term activation begins
(c) Date when term activation ends
(d) Date when enrolment starts
Answer: (c) Date when term activation ends
44. Which of the following is NOT a variable when defining criteria?
(a) Academic Program
(b) Academic Plan
(c) Enrolment Date
(d) Campus
Answer: (c) Enrolment Date
45. Which of the following program fees is NOT charged by credit unit?
(a) F0ELE
(b) C2ACR
(c) T8COS
(d) F5BVT
Answer: (d) F5BVT
ERP MCQs Fluetcode
46. How many tuition groups are defined in PS SA system?
(a) 1
(b) 5
(c) 8
(d) 10
Answer: (c) 8
47. What is Quick Post NOT used for in ITE?
(a) Waiver – ITE Sponsored Staff
(b) Charge – OAP Module
(c) Payment
(d) Refund
Answer: (d) Refund
48. Which of the following is NOT a student group in CET career?
(a) SSAS
(b) ITE Alumni
(c) ITE Sponsored Staff
(d) ITE Local Malay
Answer: (a) SSAS
49. Online tuition calculation is used when
(a) A top up student matriculates, enrolls and pay over the counter
(b) Student drops module over the web
(c) Student submits term withdrawal request over the web
(d) An EDU student matriculates over the counter
Answer: (a) A top up student matriculates, enrolls and pay over the counter
50. What is the printout that follows quick posting?
(a) Payment Slip
(b) Receipt
(c) Payment Acknowledgement Slip
(d) Invoice cum Receipt
Answer: (c) Payment Acknowledgement Slip
51. When a balance is positive, what does it mean?
(a) Student has credited account
(b) Student has an outstanding charge balance
(c) Student has refund amount
(d) Student has overpaid
Answer: (b) Student has an outstanding charge balance
52. Which of the following is NOT a waiver?
(a) Q2Pass Holders
(b) BEST above 40
(c) ITE Alumni
(d) TRN Sponsored students
Answer: (d) TRN Sponsored students
53. Which of the following is NOT a type of fee set up in PS SA system?
(a) Term Fee
(b) Module Fee
(c) Module Sub Fee
(d) Module List Fee
Answer: (c) Module Sub Fee
54. Which of the following fee is NOT refundable?
(a) Supplementary
(b) Registration
(c) Examination
(d) Course
Answer: (b) Registration
55. What is the proper flow in creating a student’s account?
(a) Quick Admit -> Quick Enroll -> Tuition Calculation
(b) Quick Enroll -> Tuition Calculation -> Quick Admit
(c) Quick Admit -> Tuition Calculation – > Quick Enroll
(d) Tuition Calculation -> Quick Enroll -> Quick Admit
Answer: (a) Quick Admit -> Quick Enroll -> Tuition Calculation
56. Which of the following payment mode is NOT transacted over the counter?
(a) NETS
(b) Cash Card
(c) Cheque
(d) GIRO
Answer: (d) GIRO
57. Which type of PeopleSoft database Table is PSRECDEFN?
a) Database Metadata
b) PeopleTools
c) System Catalog
d) PeopleSoft Application Data
Ans:b
59. What should a user alter to change a password or create a hint for a forgotten password?
a) Access Profile
b) User Profile
c) Permission List
d) Role
e) Symbolic ID
Ans:b
60. Which action requires a two-tier connection to PeopleSoft 8?
a) Running an upgrade/copy in Application Designer
b) Updating a user profile in Maintain Security
c) Setting the default database type in Configuration Manager
d) Executing a query defined in PeopleSoft Query
e) Updating the personal data record for an employee
Ans:a
61. Which three PeopleCode events are associated with Record Field locations? (Choose three)
a) SaveEdit
b) RowSave
c) FieldEdit
d) RowDelete
e) ScrollEdit
Ans:a,c,d
62. You have made customizations in the development database and need to move them to the production database. Which tool should you use to move the customizations?
a) Upgrade Assistant
b) Application Designer
c) Application Engine
d) Import Manager
e) SQR
Ans:b
63. Given this URL: http://localhost/psp/HRDEV/EMPLOYEE/PSFT_TRN/c/PSU_TRN.PSU_STUDENT.GBL What is the Portal?
a) PSU_TRN
b) HRDEV
c) PSFT_TRN
d) EMPLOYEE
e) PSU_STUDENT
Ans:d
64. According to PeopleSoft recommendations, you apply a newly acquired Application Designer Project from an update or a fix into which database?
a) Application update
b) Development
c) Demo
d) Production
Ans:c
65. The Connect ID is used to _____.
a) Maintain a JOLT connection between the Web Server and Application Server
b) Create a direct connection to the Batch Server
c) Create a direct connection to the Web Server
d) Create a shared ID used to connect directly to the database
e) Connect to an external
Ans:d
66. Where are the query definitions stored in the PeopleSoft Internet Architecture?
a) A File Server directory
b) The Database Server as an object
c) A file on the Web Server
d) The client machine in the browser cache
e) The Application Server cache
Ans:b
67. A client has completed a PeopleTools upgrade and is now testing Query. The client notices that one SQL query is taking one hour to complete when it completed in two minutes in the previous environment. What should you do to solve this problem?
a) Set the JVM Heap size so that the Java Garbage Collector will not be invoked frequently
b) Delete the Process Scheduler cache
c) Re-create the index for the record that the query is running against
d) Bounce the Application Server
e) Reconfigure the PSAPPSRV.cfg file
Ans:c
68. The Application Engine (AE) state record _____.
a) Passes values to the PeopleSoft Process Scheduler
b) Passes values from one Action to another
c) Stores AE source code
d) Stores application data
Ans:b
69. You create a PeopleSoft Menu Definition for a Page and then grant access to users to view the Page. Which class or classes of database tables are impacted by this step?
a) The PeopleTools Tables and System Catalog Tables
b) The System Catalog Tables only
c) The PeopleTools Tables only
d) The Application Data Tables only
e) The System Catalog Tables and Application Data Tables
Ans:c
70. You must view a Business Process Map when a client asks you to _____.
a) Change the mapping of the data
b) Create a report with data from multiple tables
c) Add a field to a table
d) Change a corporate logo on a page
e) Tell the client what to do after terminating an employee
Ans:e
71. A user logs in to PeopleTools 8.4 Application Designer, which points to an HCM database in 3-tier mode. The user tries to navigate to the Workforce Administration menu but cannot see it. Why can the user NOT get to the Workforce Administration menu?
a) The user does not have the appropriate permissions.
b) PeopleSoft applications are no longer accessible in 3-tier mode.
c) The Application Server is down.
d) The Configuration Manager was set up incorrectly.
Ans:b
72. A client wants to use new images with the newly implemented PeopleSoft 8 HRMS module. Where should you store the images?
a) File Server
b) Application Server
c) Batch Server
d) Web Server
e) Database Server
Ans:e
ERP MCQs Fluetcode
73. When referring to security and privileges granted to a user, what is the behavior of multiple Roles and the privileges granted by them?
a) All access is rolled up to the maximum allowable privilege.
b) All access is rolled down to the lowest level of privilege.
c) Access privileges are defaulted to Dynamic Roles.
d) Access privileges are defaulted to the Primary Role.
e) Multiple Roles are not allowed.
Ans:a
74. Where is the default style sheet specified for system-wide access to PeopleSoft using the portal or PeopleSoft Internet Architecture servlets?
a) In Configuration Manager
b) In Application Designer
c) In PeopleTools Options on the PeopleTools Utilities menu
d) In Setup > Security Links on the Maintain Security menu
e) On the Web server in the Web root directory
Ans:c
75. A customer wants to apply only a critical fix to resolve an application error that is halting production. The company is three months behind in applying all the posted patches and fixes and there are numerous prerequisites to applying each fix. How can you guarantee that a prerequisite will NOT be missed?
a) Apply the patches only for modules that the client uses
b) Apply the latest PeopleSoft patch only
c) Upgrade or install to the most current PeopleTools release
d) Apply the patches for licensed modules only
e) Apply all applicable PeopleSoft service packs
Ans:e
76. After the Component Processor updates the database, which PeopleCode event is fired?
a) SaveEdit
b) SavePostChange
c) SavePreChange
d) SearchSave
Ans:b
77. What is the data retrieval method for a query to be displayed in Oracle?
a) Explain Plan
b) Execution Plan
c) Retrieval Plan
d) Access Path
e) Query Plan
Ans:a
78. How many message nodes can a database have defined within it?
a) Up to 10
b) As many as 1,000
c) An unlimited number
d) Only 1
Ans:c
79. Which statement about PeopleSoft Internet Architecture is true?
a) PeopleSoft 8 is accessed from a browser running on a PC or a Macintosh computer
b) PeopleSoft 8 can be accessed by a cellular phone only if the wireless service provider uses PeopleSoft Internet Architecture
c) PeopleSoft 8 is only accessed via a browser running on a PC with Windows
d) PeopleTools can be installed on a Macintosh computer
e) PeopleTools must be installed on the client’s computer to access PeopleSoft 8
Ans:a
80. A client has multiple Application Servers and wants to use three Application Servers for failover. Where should you make the customization?
a) Application Designer
b) Configuration.properties file
c) Configuration Manager
d) Psappsrv.cfg file
e) Psprcs.cfg file
Ans:b
81. To enable JOLT failover and load balancing in the PIA using BEA WebLogic, you must edit the configuration.properties by entering multiple Application Server domains to _____.
a) Psserver
b) AuthTokenDomain
c) Pswebservername
d) EnableReportRepository
Ans:a
82. What resource is available to PeopleSoft partners who want to obtain implementation documentation for an upcoming project?
a) Partner Connection
b) Partner Alliance
c) PeopleSoft University
d) Alliance Connection
e) PeopleSoft Connect
Ans:d
83. To which two file formats can you download query results? (Choose two)
a) XLS
b) CSV
c) EXL
d) TXT
e) DOC
Ans:a,b
84. What is a benefit of the PeopleSoft Internet Architecture browser-based deployment?
a) It offers a robust, scalable, client-centric architecture.
b) It is a PeopleTools Windows client built to run on the Internet.
c) It moves some of the code from the client to an Application Server.
d) It lowers training time because it operates like Windows.
e) It features an intuitive Web look and functions like Yahoo.
Ans:e
85. Which statement about navigating PeopleSoft 8 applications is true?
a) The client workstation must be using Windows NT
b) A user profile must be set up prior to signon
c) PeopleSoft 8 must be installed on the client
d) Internet Explorer must be used to access PeopleSoft 8
e) The client workstation must be mapped to the Application Serve
Ans:b
86. What are two valid ways to comment code in the PeopleCode editor? (Choose two)
a) // code
b) <* code *>
c) COMMENTS code
d) ! Code
e) /* code */
Ans:b,e
87. When defining the properties of a Menu Item, what are Menu type options?
a) Separator, PeopleCode, or MenuGroup
b) Component, MenuBars, or MenuGroup
c) Page, BarItem, or MenuGroup
d) Page, MenuLabels, or MenuGroup
e) Component, PeopleCode, or Separator
Ans:e
88. On which three RDBMS platforms does PeopleSoft support Unicode? (Choose three)
a) Oracle
b) IBM DB2 MVS
c) Microsoft SQL Server
d) Informix
e) IBM DB2/UDB
Ans:a,c,e
89. Which statement about deferred processing is true?
a) It has no impact on performance for PeopleSoft applications accessed using the PeopleSoft Internet Architecture
b) It can be selectively enabled or disabled for any field on a page, regardless of whether or not it is enabled on Page and Component Definitions
c) It is effectively disabled if the attribute is not set in the Component Definition, regardless of the page (and Page Field) settings
d) It can be disabled only by turning off the attribute on all Component and Page Definitions
e) It is relevant only to PeopleSoft applications accessed via the Windows client
Ans:c
90. What are two valid values for the Optimizer mode in Oracle? (Choose two)
a) STATISTIC
b) COST
c) RULE
d) DATA_DIST
Ans:b,c
91. Which two Web service solutions function only as proxy servers? (Choose two)
a) Microsoft IIS
b) IBM WebSphere
c) Apache
d) BEA WebLogic
Ans:a,c
92. Which BEA product does PeopleSoft use to manage database transactions?
a) WebLogic
b) RDMS
c) JOLT
d) SQL
e) Tuxedo
Ans:e
93. Which topics are covered by PeopleTools PeopleBooks?
a) Integration Broker, Process Scheduler, PeopleCode Developers guide, and Query
b) Data Mover, Query, Application Engine, and Developer’s Portal
c) Application Designer, PS/nVison, Customer Connection, and Administration Tools
d) Workflow, Upgrade Assistant, Compass Methodology, and Tree Manager
e) Security, PeopleTools Global Technology, Component Interfaces, and Payroll
Ans:a
94. Given this URL: http://webhost/psp/hrms/EMPLOYEE/HRMS/c/PROCESS_SCHEDULER.PRCSTYPEDEFN.GBL What is the name of the Component Definition in the URL?
a) EMPLOYEE
b) PROCESS_SCHEDULER
c) PRCSTYPEDEFN.GBL
d) psp
e) HRMS
Ans:c
95. Which topic is contained in the PeopleTools PeopleBook?
a) Managing Workforce Data
b) PeopleSoft Table Loading Sequence
c) PeopleSoft Enterprise Warehouse
d) PeopleSoft General Ledger
e) PeopleSoft Upgrade Assistant
Ans:e
96. What allows you to get a single result set from two or more separate queries at the same time?
a) Multiple Select
b) Union
c) Inner Join
d) Outer Join
e) Dynamic Where
Ans:b
97. Where are definitions used to create fields on a page in the user interface and columns in application data tables stored?
a) PSFIELD
b) PSRECFIELD
c) PS_DBFIELD
d) PSDBFIELD
Ans:d
98. Where are the definitions that make up a PeopleSoft Application stored?
a) SYSTEM CATALOG
b) PEOPLETOOLS TABLES
c) APPLICATION TABLES
d) PEOPLETOOLS CATALOG
Ans:b
ERP MCQs Fluetcode
99. PeopleSoft has its own naming convention for system and non-system tables. In the list below, RECORDNAME refers to the name of any table or record. Referring to the above information, which one of the following identifies the naming convention PeopleSoft uses for system tables?
a) PS_RECORDNAME
b) SYSRECORDNAME
c) PS$RECORDNAME
d) PSRECORDNAME
e) SYS_PSRECORDNAME
Ans:d
100. Where is the Application Data Cached?
a) Application server
b) Web server
c) Batch server
d) Browser Cache
e) None
Ans:e
SECTION 5
|
SECTION 6
Question No. 1
Planning of ERP Implementation Process should be done:
Cautiously
Naively
Should be done after the start of ERP Implementation
None of the above.
Question No. 2
How can management of the enterprise makes a decision about the necessity of implementing an enterprise resource planning
By outsourcing this analysis to experts in ERP.
By conducting a comparative study of ERP Implementations in enterprises that fall in the same domain.
By determining a set of evaluation measurements.
All of the above.
Question No. 3
Enterprise-wide resource planning systems (ERP systems) attempt to:
Integrate all corporate information in one central database
They do not allow information to be retrieved from many different organiza¬tional positions
They allow any organizational object to be made invisible.
They allow information to be stored in multiple databases.
In Manufacturing organizations, ERP implementation necessarily automates the following functions:
Inventory Control
Material Requirement Planning
Both a and b
None of the above
Question No. 5
For the success of an ERP Implementation, factor(s) important is/are:
Strategic support from the top management.
Readiness of employees to embrace the change.
Adherence to time schedules.
All of the above.
ERP MCQs Fluetcode
Question No. 6
Customization of an ERP package is enhanced if the ERP Package is:
Modular
Inflexible
Both a and b
Either a or b
Question No. 7
The project driven enterprise deals with the design and manufacturing of unique products and services(projects)for:
Multiple clients
Multiple clients of same vertical
Individual clients
Depends upon client to client.
Question No. 8
Key success factor that decide about product competitiveness:
Efficient knowledge
Business experience management
Knowledge of Best Practices in the domain
All of the above.
Question No. 9
Inventory of a company refers to:
Raw materials
Work In Process
Finished Goods
All of the above
Question No. 10
SCM Drivers are:
Facilities and Inventory
Transportation and Information
Both a and b
None of these.
Question No. 11
Which of the following statements is false:
Forecasts are never right.
The longer the forecast horizon, the better is the forecast.
The longer the forecast horizon, the worse is the forecast.
Aggregate forecasts are more accurate
Question No. 12
One of the benefits of Supply Chain Management is:
Improved forecasting precision.
Increased Inventory throughout the chain.
Increased Bull-whip effect.
Unreliable financial information.
Question No. 13
Factor(s) that contribute(s) to Bull Whip Effect:
Demand forecasting practices.
Longer lead times.
Batch Ordering
All of the above.
Question No. 14
Which of the following statements is true about ERP Implementation:
“As-Is” stage follows “To-Be” stage.
“To-Be” stage follows “As-Is” stage.
“Go-Live” stage and “As-Is” stage can proceed simultaneously.
None of the above.
Question No. 15
Which of the following factor does not contribute to the success of ERP?
Focus on business processes and requirements first.
Focus on achieving a healthy ERP ROI (Return on Investment), including post-implementation performance measurement.
Strong project management and resource commitment.
Lack of budget.
Question No. 16
Who plays and important role in the selection of ERP Package?
Consultants
Vendors
Users
All of the above.
Question No. 17
Knowledge Management cannot be exercised through:
Data Entry Operation
Expression Management
Database Management
Hypertext Management
Question No. 18
Which of the following is not part of Customer Relationship Management?
Sales Force Automation
Contact Management
Lead Management
None of these
ERP MCQs Fluetcode
Question No. 19
Which of the following statement(s) is(are) true with respect to Enterprise Application Integration (EAI)?
EAI is an integration framework composed of a collection of technologies and services.
EAI is the process of linking applications within a single organization together in order to simplify and automate business processes.
EAI system could front-end a cluster of applications, providing a single consistent access interface to these applications and shielding users to interact with different software packages.
All of the above.
Question No. 20
Which of the following ways is not appropriate to bring in stabilization and acceptance in the “Go-Live” stage?
Training of end-users
Training of only process owners
Data fixes to resolve data migration issues
Help desk for troubleshooting.
Question No. 21
ERP Vendor should be evaluated on:
Business functions or modules supported by their software.
Features and integration capabilities of the software.
Both a and b
Neither a nor b.
Question No. 22
Before trying to implement a major ERP system, organizations can assess their ability to be successful through:
Capability Maturity Model, CMM
People’s Capability Maturity Model, PCMM
ISO Certification
Any one of these.
Question No. 23
Which one of the following is key ERP Vendor(s):
SAP
Oracle
Microsoft Dynamics
All of the above.
Question No. 24
Which one of the following is the key SCM Vendor(s):
Manugistics
Seibel
Only a
Both a and b
Question No. 25
Which one of the following is the key CRM Vendor(s):
Clarify
Seibel
Only a
Both a and b
Question No. 26
Which of the following statement is false:
ERP systems are set to proliferate locally.
ERP systems implementation is a complex organizational activity.
ERP systems implementation requires strong project management oversight.
ERP systems provide improved and added functionality for an organization.
Question No. 27
Which of the following is/are limitation(s) of system integration:
Leveling the Competitive Environment.
High initial set-up costs.
Power and interdepartmental conflicts.
Both b and c.
Question No. 28
Which of the following stage is not part of Business Process Reengineering:
“As-Is” analysis
“To-Be” mapping
Post-Implementation support
Measuring new processes based on meeting goals and vision.
ERP MCQs Fluetcode
Question No. 29
Which of the following is not a core SCM process:
Procurement
Sales Force Automation
Order fulfillment
Forecasting
Question No. 30
Collaborative Design and Product Development is part of:
SCM
ERP
CRM
None of these.
Question No. 31
Which of the following statement is false about EAI:
EAI facilitates the flow of information.
Straps together transactions among disparate and complex applications and business processes.
Helps in communication among applications only within an organization and not among organizations.
EAI facilitates the move towards market globalization.
Question No. 32
Which one of the following is not a benefit of EAI:
Increased efficiency.
Higher Costs.
Improved Customer service.
Enhanced access.
Question No. 33
Which of the following statement is false about SCM:
SCM plays a major role only in the success of e-business and not e-commerce.
A good SCM is designed in collaboration with the organizations’ partners.
ERP vendors have started including SCM as a component or module of the software.
SCM provides a link for services, materials, and information across the value chain of the organization.
Question No. 34
Which one of the following is not a component of CRM system:
Market Research tools
Advanced Planning and Optimization (APO) software
Sales Force Automation software
Customer service and support tools
Question No. 35
Which of the following statement is true about CRM Implementation:
CRM Implementation must never focus on a technology solution.
CRM solutions must be part of corporate strategy from the beginning.
CRMs can be an afterthought as they are not critical in an organization.
Both a and b.
Question No. 36
Which one of the following processes does not fall in the purview of CRM:
CRM delivery process
CRM support process
CRM analytical process
CRM recruitment process
Question No. 37
Which of the following architecture(s) is/are found in ERP implementations:
N-tier architecture
Web-based architecture
Service Oriented Architecture
All of these
Question No. 38
Assessing readiness in an ERP implementation is critical to the overall implementation process. Which one of the following contribute towards ensuring ERP readiness:
Project management’s focus on the issues, tasks, and activities to being ready.
Knowledge Transfer Process in place.
Discontinue training and complete focus on issues.
Support functions are in place for post-production support for operationalizing the ERP.
Question No. 39
Which one of the following roles does not fall in the purview of the owners, ie, senior management of the company, with respect Implementation:
Maintain financial integrity of the project.
Provide strategic policy and procedure direction.
Establish project planning guidelines and methodology.
Publicly demonstrate support and commitment to the project.
Question No. 40
Which of the following statement(s) is/are false with respect to ERP Implementation methodologies:
The emphasis on the ERP software life cycle is whether to customize the software or to change the organization’s processes to match those software.
The implementation strategy can be a comprehensive one, vanilla, or middle-of-the road strategy.
ERP life cycle must incorporate traditional SDLC stages.
Rapid Implementation methodologies have been developed by ERP consulting firms.
Questions (48)
Hide answers
1 - ERP is short form of
20sec
Enterprise Resource Planning
Enterprise Relationship Planning
Entire resource Planning
Enterprise Research Planning
2 -Enterprise consists of _____
20sec
group of people
common goal
resources
All of the mentioned
ERP MCQs Fluetcode
3 - ERP should supports __________ currency value.
20sec
multiple
single
three
five
4 - In _________, entire organization is considered as a system and the departments are
its subsystem.
20sec
business way.
general.
enterprise way.
planning.
5 - The traditional business system is called as _________.
20sec
modern method
advanced method
effective method
legacy method
6 - Customer specific products are also known as __________.
20sec
make-to-stock
make-to-order
goods
expected products
7 - ERP package will handle ________ business functionalities.
20sec
one
two
three
all
8 - The elapsed time between placing an order and it receiving it is also known as
_____.
20sec
lead time
cycle time
time interval
waiting time
9 - ________ is the time between placement of the order and delivery of the product
20sec
lead time
cycle time
time interval
waiting time
10 - The __________ planning features of most ERP systems offer, both rough cut and
detailed capacity planning.
20sec
marketing
production
capacity
test
11 - _________ is a key issue in the formation of strategic plans in companies
20sec
Technology
Quantity
Quality
Flexibility
12 - The three fundamental characteristics of information are ________.
20sec
accuracy, relevancy and timeliness.
quality, quantity and process.
accuracy, quality and relevancy.
quality, accuracy and timeliness.
13 - The main drawback of legacy system is ________.
20sec
less effectiveness.
high cost.
no integration.
more modules.
14 - The _________ model fails in creating the integrated information environment in
business.
traditional information
modern information
ERP
computerized
15 - ERP system is for _______.
20sec
major departments only.
entire organization.
marketing and sales.
production department
16 - Most organizations are implementing or planning to implement __________.
20sec
packaged software solution.
separate software solution.
simple software.
complex software.
17 - The general transformation cycle for information is:
20sec
Knowledge to data to information.
Information to data to knowledge.
Data to information to knowledge.
Data to knowledge to information.
18 - What is at the heart of any ERP system?
20sec
Information
Employees
Customers
Central Database
19 - The major problem with traditional approach in an organization is
20sec
people
silos effect
resources
technology
20 - An enterprise is a group of people with ________.
20sec
common goal.
separate goal for each department.
multiple goals.
two or more goals.
21 - An information system produces information using the ________ cycle.
20sec
data analysis
input-process-output
input-output
process-input-output
22 - _________ approaches reduces data redundancy and provide update information.
20sec
Legacy system
Information system
Integrated data model
Database
ERP MCQs Fluetcode
23 - In order to reduce the lead times, the organization should have an efficient
__________ system.
20sec
purchasing
production planning
inventory
integrated inventory
24 - In the case of make-to-order items, the ERP systems save time by integrating with
_______ systems.
20sec
engineering change control.
engineering change order.
Computer-aided Design and Computer-aided Manufacturing.
Computer-aided Design
25 - During the ___________ session the reengineering must also consider new
technologies.
20sec
planning
implementing
brainstorming
training
26 - The reengineering team must consider _________ in the redesign of a process.
20sec
all resources
all process stakeholders
existing system
legacy system
27 - Data mining is a powerful new technology to __________ from large databases.
20sec
extraction of hidden predictive information.
generating reports.
retrieving data.
show result.
28 -
OLAP is short form for _______
20sec
On-Line Account Processing
On-Line Arithmetic Processing
On-Line Application Processing
On-Line Analytical Processing
29 - PLM stands for ______
20sec
Production Life Management
Product Life Cycle Management
Procurement List Management
Product Load Measurement
30 - What is full form of CRM?
20sec
Customer Relationship management
Consumer Rotational Management
Customer Relationship Marketing
Consumer Returns management
31 - SCM acronyms for __________
20sec
Supplier Consumer Mapping
Storage Capacity Management
Sales Chain Marketing
Supply Chain Management
32 - BPR is ______
20sec
Business Process Reengineering
Business Product Reengineering
Business Platform Redevelopment
Business Problems Rectification
33 - On an _________, administrators can narrowly prescribe access and policy for a fixed
group of users.
20sec
extranets
intranets
e-commerce
e-business
34 - Intranets, Extranets, and e-commerce have in common the use of ________
20sec
mobiles
web browser
internet
bluetooth
35 - ________ departments use OLAP for applications such as budgeting, activity based
costing and so on.
20sec
Financial
Marketing
Purchasing
Sales
36 - The primary concept of _________ is that storing huge amount of data.
20sec
data mining.
OLAP.
supply chain management.
data warehousing.
37 - The data warehouse archives contain __________ of significant, continuing interest
and value to the enterprise.
20sec
new data
current data
old data
meta data
38 - OLAP transforms data warehouse data into _________.
20sec
reports.
strategic information.
existing data.
tables.
39 - A _________ provides more than the ability to "slice and dice".
20sec
single dimensional view of data.
reports.
multi dimensional view of data.
forms.
40 - Which system connects a company’s ERP system to those of its customers?
20sec
Application platform
Customer Relationship Management
Enterprise Solution
Product Lifecycle Management
41 - Which of the following systems helps companies administer the processes of
research, design, and product management?
20sec
Application platform
Customer Relationship Management
Enterprise Solution
Product Lifecycle Management
42 - _________is a management approach aiming at improvements by increasing
efficiency and effectiveness of processes
20sec
BPR
CRM
OLAP
SCM
43 - _________ tools predicts future trends and behaviours, allowing businesses to make
proactive, knowledge-driven decisions
20sec
Data mining
Data warehousing
OLAP
Data integration
44 - OLAP looks at data in multi-dimensional form called
20sec
IDM
OLAP tool
Data Cube
Warehousing
45 - Which one of the following option doesn‟t belong to ERP Technologies:
20sec
Data Warehousing
Business Process Reengineering
Data Mining
Manufacturing Resource Planning
46 - The ________ contains models of the redesigned organizational structure.
20sec
planning report.
blueprint.
marketing strategy.
implementation report.
47 - A data warehouse is a collection of _________ that is critical to the successful
execution of enterprise initiatives.
20sec
raw data
tables
data for business analysis
reports
ERP MCQs Fluetcode
48 - Who are the primary users of SCM systems?
20sec
Sales, marketing, customer service
Accounting, finance, logistics, and production
Customers, resellers, partners, suppliers, and distributors
Top management
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